Accessibility:

The following information provides details about the bookable accessible provisions at the festival. If you have any questions that are not answered below please contact accessibility@massiveattackbristol.com.

 

If you would like to register to use any of the following accessible facilities.

• Personal Assistant / Companion Ticket

• Viewing Platforms 

• Accessible Parking

• Accessible Toilets 

• Lowered Bar Areas

 

Firstly, you will need to purchase a ticket through our website, and then complete the ACCESSIBILITY FORM by selecting the facilities you wish to use. You will also need to upload some supporting evidence along with your application. (Please read the form for details of suggested documents). Once you have submitted your form we will get back to you within two weeks to let you know if it has been approved.

​

Please note that submission of the form alone does not automatically guarantee eligibility for use of the accessible facilities. If you have any queries about eligibility, please contact us prior to purchasing your ticket at accessibility@massiveattackbristol.com.

​

 If you require the form in an alternative format please contact us at accessibility@massiveattackbristol.com or call 0117 9411611.

​

Our accessible facilities will only be available to ticket holders who have pre-registered their requirements. This is to ensure that we have time to put appropriate provisions in place on site. Please complete the form no later than 4th of August 2024. Information Packs will be sent out to anyone who has successfully registered during the week before the event.

​

Timings:

The event starts at 2pm and finishes at 10:30pm

Last entry permitted will be at 8pm

 

Location:

Site address: Durdham Down, Circular Rd, Clifton, Bristol BS9 1NE

What3Words location: Lace, Edge, Wished

 

The Bristol Downs is an open green-field site. It has some limited pavement and tarmac paths on the peripheral entrances and exits, however most of the space consists of grass and green space. While there will be some sheltered areas (some stalls and marquees), it is predominantly an open-air event. Ground conditions are therefore weather dependent, if we experience extreme weather the ground may become muddy and the grass may well get churned up. This means that mobility across the site may become compromised. We ask you to consider this before purchasing a ticket.

 

Lineup:

Music will be playing throughout the day, culminating in Massive Attack’s headline slot. Full support lineup will be announced soon, please keep an eye on the website for updates.

All ages are welcome but please note that this is an open air concert area and there is no bespoke kids area.

​

Travel:

We hope everyone will consider the ecological impact of their travel to the concert. We will soon be sharing details of our initiatives to encourage carbon-efficient travel, including the shuttle bus service running from Bristol central to the Downs. Please keep an eye on the website for more updates!

​

There is no parking permitted on site unless you are a blue badge holder. To register for blue badge parking, please read here.

​

Traders:

If you would like to apply as a trader at Massive Attack, Bristol please complete this form.

​

Seating:

This is a standing only concert. We are only able to  provide  seating for those with access/health needs. For more information, please email accessibility@massiveattackbristol.com. If you would like to bring your own seating, camping or folding chairs are permitted but there may be restrictions as to where they can be used to avoid causing a nuisance or danger to other audience members. Please be aware when sitting that you may be asked to move by event staff for safety and access reasons, and please be conscious of other audience members.

​

What does the “tier” of my ticket mean?

The event is on the Bristol Downs, an open air green-field site, and is standing only. Ticket tiers do not relate to seating area, amount of access or visibility. The tier of your ticket indicates how early you bought it. Earlier tiers are cheaper, to reward those who buy early.

​

Age Restrictions and Ticket Categories for Under 18s:

Children aged 4 & under go free (will still need to register for a free ticket). 

Children aged 5-15yrs can purchase a ‘child’ ticket. 

16-17 year olds need to purchase ‘16-17 yrs’ ticket 

Anyone under 18 must be accompanied at all times during the event by a responsible adult aged 18+.

Child and infant tickets cannot be purchased without an adult ticket.18+ tickets are only valid with matching ID.

ID may also be requested for under 18 tickets if you look older. 

All ages are welcome but please note that this is an open air concert area and there is no bespoke kids area.

​

Re-entry:

There is no general re-entry to the festival. However, we do have an official Parental Re-admission Policy in place. Someone who has a child will be allowed to leave the site to drop them off and then come back in without the child as long as they re-enter before 8pm. This policy only extends to people who are leaving the site with a child and must still be cleared with security at the main gate. Re-entry will not be granted in any other circumstances. Please make sure that you (or whichever adult) is taking the children off site speaks to the team at the main gate BEFORE leaving as you MUST collect a pass out and be back on site by 8pm. If no pass out is collected then you will not be allowed to come back on to the site.

​

Refund/Resale:

It's a shame you can't join us this year, but don't worry! We have a dedicated Tixel page for safe and secure fan-to-fan reselling. To learn more, please email enquiries@massiveattackbristol.com

 

Unfortunately, all tickets are non-refundable. When the show sells out, we will open an official fan-to-fan resale platform.

​

Affordable Ticket Schemes:

We want to make our event as accessible as possible. As such, we are offering discount schemes for NHS workers, residents immediately next to the event site, and those on low income. Please contact us if you would like to attend but are facing financial difficulties by emailing enquiries@massiveattackbristol.com.

 

If you are on disability based benefits, you may be eligible for a free companion / PA ticket. Please consult the Accessibility section at the top of this page for more information.